Item status reporting

At the top of the Items list, status cards show a live count of items by status — how much work is in progress, waiting on review, complete, or failed.

Permissions. The Items list, and these cards, are available to users who can view items — the Reviewer role (its main workspace) and Admins. See Users and access.

The four status cards

• In Progress — the Agent is actively processing the item.
• Review — the Agent has paused the item and is asking a person to review it. See Human review.
• Complete — the Agent finished processing the item successfully.
• Failed — the Agent hit an error and stopped before finishing.

A card's count is the number of items currently in that status, so the four together tell you how the AI Agent's work is distributed right now.

What the counts represent

• Counts are for the current AI Agent, and match whatever filters you've applied to the list — filter by status, reviewer, flow, date, or search, and the cards recount to match.
• Counts reflect all matching items, not just what's on screen, and refresh when the list loads (not live) — reload to update them.

Relation to the API

These same statuses are also exposed through the API.

Where to go next

• Human review — act on items in the Review status.
• Run history — read the error behind a Failed item (Admin or Partner).
• Monitor and Review — how item status fits the production operating model.
• Users and access — who can view items and reviews.